Frequently Asked Questions

What are the ingredients in Skin Serum Formula 1225?

We refer you to our complete ingredient list under the 'Ingredients' menu button. You'll find that page helpful, as it lists each ingredient and why that particular botanical or oil nourishes your skin. Our Skin Serum is 100% natural. It contains no alcohol, mineral oil or parabens, and it's not diluted with water. Formula 1225  Skin Serum is arguably the finest skin serum in the world. Try it, you'll love it!

Do you offer a Money Back Guarantee?

Yes. If you're not completely satisfied with any of our products, return the unused portion to us

for a full refund. Details are given under the 'Shipping & Returns' link at the bottom of this page.

Do you ship to other countries? 

Yes, we ship internationally to 55 countries. We ship USPS First Class International Service which includes a tracking number and insurance. Your package will arrive in one to four weeks.  If you don't see your country listed on this website, please go to our  Etsy Shop: lousorganiclab. We'll have it listed there.
 
How long will it take for me to receive my order? 

Our products are handcrafted fresh daily and ships USPS First Class within three business days of receiving your order. That would, in the United States, put delivery of Formula 1225 or Sir Pugsley's After Shave Balm to you within five to seven business days of receiving your order. For international orders delivery takes one to four weeks.   

Do you make your skincare products yourself or are your products made by a third party?

Jenny and I handcraft our skin care products ourselves in small batches, 8 jars at a time. We tried doubling and tripling the recipe, but the texture doesn't remain the same. It's time consuming to handcraft our products in small batches, but we achieve a superior finished product, one that our customers love.


Is Formula 1225 a good moisturizer for my skin?

Formula 1225 Skin Serum is one of the best moisturizers available anywhere, but it does

so much more for your skin! It not only leaves your skin soft and supple, but it fades age spots, evens skin tone, and helps with several skin issues, such as eczema. It also helps heal small cuts such as those you might get from gardening. It’s loaded with antioxidants and vitamins, so it also nourishes your skin. And it’s concentrated: a pinch of Formula 1225 goes a long way!

Can I use Formula 1225 Skin Serum on my feet and elbows, or is it mainly for my face?

Absolutely! Our Skin Serum is designed to be nourishing, re-hydrating, and healing to any part of your skin that needs to be moisturized. While many people use it on their face, it's meant to be used everywhere your skin needs help.

Can I use Sir Pugsley's All Natural After Shave Balm as a beard oil? Or for my shaved head?

Yes, absolutely! We have alot of customers who swear by Sir Pugley's as a beard oil. And it's six all natural ingredients will nourish, heal, and re-hydrate the top of your head.

​​Since it's botanical, do I need to keep Formula 1225 Skin Serum in my fridge?

You don’t need to keep our skin serum in a fridge or in a cooler, normal room temperature is all

it requires. However, if you leave the serum in a hot environment for several hours, such as in a parked car or outside on your patio on a summer day, the formula will begin to soften and melt

into a liquid. But twenty minutes at room temperature will brace it up again.

What is the shelf-life of Formula 1225?

Eighteen months minimum, but you will use up the entire jar well before that. Vitamin E is a natural preservative, and we use hefty amounts of it in both our products. We have tested this,

and we have 'test jars' of serum that are still looking great and acting great on skin after two

years of handcrafting them.